UK trades & home services

MyBuilder: The Trade Marketplace with the Tighter Filter

MyBuilder is, in shape, a close cousin of Rated People — a UK trade marketplace where consumers post jobs and tradespeople bid. The differentiator is a tighter shortlisting model: customers see fewer bidders, and tradespeople pay only when they're shortlisted. Whether that produces better outcomes depends, as ever, on the job.

Quick Verdict

Who it's for
UK consumers posting trade jobs; tradespeople who prefer fewer, higher-intent leads.
Who pays
Tradespeople pay when shortlisted by the customer.
What to watch
Shortlist mechanics shape who you actually hear from.
Racket Score
2.8 / 5

What MyBuilder actually does

A consumer posts a job. Interested tradespeople express interest. The customer reviews their profiles and shortlists a smaller number — usually three. Only then do those tradespeople pay to access the job and submit a detailed quote. After the work is complete, customer feedback is collected and published on the tradesperson's profile.

How businesses use MyBuilder

MyBuilder positions itself as higher-quality lead generation by virtue of its shortlist mechanic — tradespeople aren't paying to view a lead they may not win. The economics push tradespeople to invest in their profile (photos, completed-job history, response speed). Reviews are tightly integrated into the bidding flow.

What you should understand before trusting it

  1. Reviews are job-tied. Customers review after a completed job booked through MyBuilder.
  2. The shortlist filters who you hear from. You'll see fewer tradespeople than on Rated People — that can be helpful or limiting depending on the trade.
  3. Standard vetting applies. Identity and insurance plus trade-specific regulator status where relevant.
  4. Profile age and review density matter. Newer profiles have less to go on; established members have more texture.
“Fewer bidders, higher intent — and a slightly different shape of the same marketplace.”

The funny bit

MyBuilder is the marketplace that has solved Rated People's "too many phone calls" problem by introducing the equally British problem of "I have to make a decision before I have a quote". The platform's bet is that a smaller number of better-prepared bidders is what consumers actually want, and on the evidence, it is broadly right. The trade-off is that the curtain comes down before some perfectly good tradespeople have had a chance to wave through it.

The serious bit

MyBuilder is a credible alternative to Rated People, particularly for jobs where you'd rather see three serious quotes than eight thin ones. The reading habits are the same: distribution over headline score, recent feedback over old, written detail over star count. As ever, layer trade-specific regulator checks for higher-risk work.

Review Racket scorecard

  • Transparency3 / 5
  • Verification rigour3 / 5
  • Consumer usefulness3 / 5
  • Independence from paying parties2 / 5
  • Plain-English fine print3 / 5
  • Overall Racket Score2.8 / 5

MyBuilder FAQs

Do tradespeople pay every time?

They pay when a customer shortlists them and they choose to engage. The exact pricing varies by trade and tier.

Are MyBuilder reviews verified?

Reviews are tied to jobs booked through the platform, which is a stronger verification model than open posting.

How does MyBuilder differ from Rated People?

The shortlist mechanic. Customers narrow the field before tradespeople pay to engage, which produces fewer but higher-intent bids.

Is MyBuilder a regulator?

No. It is a private marketplace. Trade-specific regulators (Gas Safe, NICEIC) apply on top.

Should I post the same job on multiple marketplaces?

Possibly — for a larger or higher-risk job. For smaller jobs, one marketplace is usually enough.

Disclaimer. "MyBuilder" is a trademark of its operating company. Used here for the purposes of identification, commentary and review only. Review Racket is independent and unaffiliated.